An online platform is essential for a business to be resilient during these times.
We offer a simple solution for businesses to enhance their customer’s experience.
Many business owners and managers have realized the problem is not the wait itself for customers. Rather, the problem is the sense of uncertainty customers feel when they’re part of a seemingly never-ending queue.
Waiting in line doesn't have to be painful anymore, we have solved this by
Our application allows customers to see live wait times from the app and are notified via text message once their table or order is ready.
Our application allows customers to pre order while they wait in line, meaning your business will get faster turn over and happier customers
These are some of the features QResponse does to help!
SMS Customer Alerts
Self Managed Delivery
Weekly Special Menus
How can my business get started?
*How to videos are included in the package*
Sign Up Online
Using our online form you can sign up instantly. You will receive all features available from our application with a two-week trial. Contact tracing will always be free!
Activate Payment System
Sign up for a Helcim account and link the account with our application in a few simple steps. You will then be able to start accepting credit card payments online!
Get Customers Using It
Download your QR code from the settings page and post this on tables, takeout bags, posters, anywhere you would want your customers to have access to the application. Alternatively users can use a URL link if they dont want to use a QR code.
What are the next steps?
You don’t need all the features that are listed? Not a problem. Our platform lets you turn on and off features based on your needs. Choose the ones that you need!
Change your online menus, take out menus, item pricing, item add-ons, item sizes, company information, and more within the settings page of the application. These updates are live and can be changed when you need them.
Want to increase your potential sales while customers wait in line? Allow them to pre-order from the app before they are seated
Need a special SMS message to alert your customers when their table is ready or when their order is up? Not a problem. We allow businesses to change their text message content to fit their needs!
Dedicated team to help you with your setup. Don’t wait weeks for assistance we are here to help you when you need it. More importantly, we want to hear your feedback to improve our system!
No more refreshing the app or reloading the page, our web application keeps you up to date with visual and sound alerts when a new order comes in!
How does it work for my customers?
Scan The QR Code
On the main screen, you have the ability to choose from joining the waitlist, viewing the online menu, making a reservation, creating an online order, and filling in contact tracing information.
No Download Required
QR Code not working? No problem visit the restaurant’s short link from your web browser. You do not need to download any apps on your phone!
Online Checkout Cart
Save your local business from 25-30% margin charges by using our platform! Select the item you would like with add on options, size options, discount options, and allergy notes. Review your cart and check out with your credit card information.
Get an SMS notification when your order is ready for pickup. No more waiting in the cold, or in big group areas!
Delivery Options Avilable
If you live near the area delivery option may be available. They can set a preset distance around their business that they offer delivery to!
No download is required!
Access our live demo below.
Check out the full functionality of the application before signing up.
Free two weeks trial avilable.
Contact tracing will always be free!
Check our video for more information!
Still have questions? Contact us!
Any registered business / restaurant or registered non-profit organization
You get all features for free for 2 weeks. After the free trial you will have reduced features.
We use Helcim, they are a Calgary, Canadian based company.
Helcim charges around 3% per transaction you can find out exact pricing here.
The application is $50 per month for a ad free experience. *if SMS limit is reached additional SMS charges may apply
Yes this is an essential part of the application, it allows you to edit your menus, pricing, addons, descriptions, weekly specials on the fly without having to contact support.
No credit card is required, unless you require SMS messages to notify your customers. After 2 weeks trial you will be requested to enter your credit card to enable all features.
You can contact us via email firstname.lastname@example.org
Yes, Helcim can provide in-depth reporting for transactions taken from the application.
Yes you can provide refunds from the Helcim dashboard.
Sort of. Currently you can manage our own delivery distance. You can set a distance you are able to delivery to from the app and mange the delivery yourself. We are looking for more support for this service and hope to enhance this feature further.
$0.03 / message segment. This charge applies for the trial and limited feature plan. In your full features plan, 1750 messages are included after these are used you will be charged for usage.
The overall experience with QResponse is outstanding. It's quick, simple, and professional. Even when their were minor issues, the staff provided instant support and fixed the issue in no time.
QResponse had a very easy process, an intuitive user interface, and a great price for the product. Happy with the service and application, would recommend to others.
The experience for me was very good. The process was simple and I was able to implement this solution into my restaurant quickly!
We were featured in the Calgary Herald and Tourism Calgary!
Our highlight from City of Calgary
GO FLAMES GO
QResponse is supporting the Calgary Flames playoff season by allowing businesses with a waitlist management system for FREE!
Are you struggling with these wait time problems at your restaurant? Here are some tips!
Solve customer wait time uncertainty with our application. We allow customers to register into our wait list system and see live wait times. Once their table is ready they will be notified with a text message.
Allow customers to pre-order ahead of time before they are even sat down. Your servers will be happy to earn more tips and have higher turnovers.
Our application can be turned on and off easily when you need it!
Not only can we help during the playoffs, we can help manage the sunny days ahead. Let's embrace summer and allow your customers to know when a patio table is avilable for them! Better yet let them reserve their spot!
Our application allows your business to display wait times where ever you like, from a screen or from your website! Attract customers from foot traffic outside your business to come in. Control wait times easily from the application.
We are continuously improving our application, we welcome feedback and work with the restaurants directly to increase their potential. Our application is designed with flexibility and can suite any situation you are having problems with. Are you looking to enforce reservation policies (prepaid reservations?) Email us directly at email@example.com.